Providing a 30-day guarantee, please note that this guarantee does not cover instances of negligence or issues related to load shedding. Rest assured, our team of experienced professionals conducts thorough inspections of items prior to processing any refund requests. Additionally, we offer a 30-day exchange warranty for your convenience. It is important to keep in mind that our courier service initiates deliveries once funds are confirmed in our bank account, and we kindly request immediate payment along with a reference number. The standard delivery fee for our courier service is a fixed rate of 99 rand for deliveries to electronic funds transfer (eft) destinations.